Muness Castle

Muness Castle

Résumé

I work with executives to decide what should change, then with domain experts, product managers, and engineers to make it real.

More than twenty years building software, leading engineering and data teams, and selling and delivering consulting work.

Highlights

  • At Zapier, led a roughly 50-person Data Platform and Production Engineering organization: 8 engineering managers, 2 agile practitioners, a product manager, and about 40 individual contributors.
  • Ran and sold work for Relevance, a distributed consultancy I helped grow from 5 to 40 employees and $7.5M in annual revenue.
  • Built production agent systems through a delivery partner whose teams deploy with Claude and OpenAI APIs and help engineers adopt Claude Code and Codex.
  • At NerdWallet, led a data warehouse transition that cut historical-data backfills from weeks to under 48 hours.

Experience

Open Horizon Labs

Principal Consultant

– Present

  • Work with executives to decide what should change, then with domain experts, product managers, and engineers to build and test it.
  • Build production agent systems through a delivery partner whose teams deploy with Claude and OpenAI APIs and include Claude Partner Network-certified forward-deployed engineers and OpenAI-certified AI engineers.
  • For a healthcare organization, built production systems for expert discovery, team formation, and structured review synthesis.
  • For a financial services organization, co-designed and built a system that turns operational exceptions and domain-expert corrections into regression tests and reviewable prompt or code changes.
  • Build full-stack systems with React, Python, Google Cloud, Vertex AI, managed data pipelines, and secure enterprise integrations.
  • Help engineering teams adopt Claude Code and Codex using decision logs and evaluation loops tied to repository work, so they can see what an agent did, test changes, and improve the system over time.

NerdWallet

Director of Engineering, Data

  • Led completion of a major data warehouse migration and cut historical-data backfills from weeks to under 48 hours.
  • Took responsibility for Business Intelligence in addition to Data Engineering, aligning platform and BI priorities under one operating model.
  • Reorganized the data organization into business-aligned teams after the migration, threading data capabilities into the domains they supported.
  • Replaced spreadsheet-based Estimated Per Click modeling with automated real-time estimates; enabled faster campaign tuning and contributed to seven-figure SMB performance-marketing gains.
  • Expanded self-service analytics through curated datasets, including Plaid and TransUnion, and modern tooling.

Shopify

Director, Data Science

  • Built metrics and narratives that quantified initiative impact for medium and large merchants, addressing board-level needs across growth, back-office, and mobile initiatives.
  • Redirected the Shopify Mobile roadmap toward companion usage based on data insights; improved Alerts engagement from 10% to 24% in Q1 2023.
  • Overhauled Developer Platform KPIs to emphasize security, performance impact, and compliance, enabling improvements in app quality and developer incentives.
  • Built self-serve developer-funnel analysis to identify segment-specific blockers and drive roadmap changes.
  • Improved forecasting and spend attribution in Google Cloud, lowering target budgets and improving negotiations.

Zapier

Director of Engineering, Data Platform and Production Engineering

  • Led Data Platform and Production Engineering, a roughly 50-person organization with 8 engineering managers, 2 agile practitioners, a product manager, and about 40 individual contributors.
  • Scaled analytics delivery through cross-functional, domain-focused Insights pods and a Data Mesh approach.
  • Built centralized ingest, storage, compute, governance, experimentation, recommender, and shared data capabilities.
  • Enabled dozens of simultaneous experiments to tens of thousands of users and ingested hundreds of millions of events daily from dozens of systems.
  • Delivered a workflow recommender that increased open-to-clickthrough by 1.7× and forecast models used for ARR and metered billing.

Zapier

Head of Data

  • Grew the data organization from 2 data scientists to a 20-person cross-functional team; built the data warehouse, BI platform, and data lake for self-service product, marketing, revenue, and finance analysis; and delivered core executive metrics including funnel conversion, ARR per account, and recognized revenue.

Eligible API

Vice President of Engineering

  • Led a distributed team of 20 engineers across up to 8 parallel initiatives.
  • Partnered with executive leadership on roadmaps, delivery operations, and architecture direction.
  • Led data science and reporting work that supported customer ROI analysis and internal forecasting for executives and the board.
  • Project-managed SOC 2 certification, achieved in under 6 months.

JPMC, consulting, and LivingSocial

Selected roles

  • Built internal security analytics software as an individual contributor at JPMC ().
  • Independent consultant ().
  • Engineering Director, LivingSocial ().

Relevance

Partner and President

  • Helped grow the distributed consultancy from 5 to 40 employees and $7.5M in annual revenue; sold and shaped client work while staying involved in delivery.
  • Led operations and mentored designers, developers, and project managers in consulting, leadership, agile delivery, and risk management.

Earlier experience

Selected roles

  • Principal Consultant, ThoughtWorks ().
  • Independent consultant for Chemical Abstracts and adjunct faculty at Franklin University ().
  • Software development and consulting roles at MindLeaders and Leach Consulting Services ().

Public work

  • Obsidian ICS imports iCalendar events into Obsidian Daily and Periodic Notes; more than 25,000 downloads.
  • Repo-Native Alignment gives agents semantic code search, repository maps, and impact analysis over a cross-language code graph.
  • Open Horizons Skills packages the framing, execution, review, shipping, dissent, and salvage workflows I use with agents.
  • HiPhi / Unified Hi-Fi Control controls Roon, LMS, OpenHome/UPnP, and HQPlayer across the web, Apple devices, and MCP.

Education

  • M.S., Computer Science — Franklin University, 2004
  • B.S., Computer Science — Franklin University, 1997